• Complete preliminary investigations into Customer complaints and external non-conformances.
• Collate and dispatch samples for external laboratory testing
• Data entry of laboratory results onto the spreadsheet
• Complete regular product and packaging checks within the warehouses, resolving any issues, or escalating if necessary
• Inspect, log and file retention samples
• Complete pallet checks and export administration in relation to export health certificates, ensuring all information is accurate.
• File records related to H&S, Regulatory & Quality
• Complete Fabric & Hygiene Audits monthly, liaising with management to ensure all corrective actions are completed.
• Arrange contractors and ad-hoc work on site.
• Be the first point of contact for any contractors, ensuring RAMS are obtained and a H&S induction is completed.
• Actively enforce the companies’ policies on the shop floor.
• Purchase cleaning supplies, PPE, and any other ad-hoc supplies for the Operations Team
• Complete credit card statements each month, ensuring all purchases are accounted for.
• Track PPE expenditure ensuring the budget is followed.
• Book training as required, ensuring certification is kept up to date.
• To commit to the continued development, sustainment, and improvement of the organisation’s Quality Management System, and any future management systems that the company may decide to implement.

Person Specification

Qualifications

• Minimum of 5 GCSE’s (Including English Language & Maths) Grade A*- C (4-9)

Relevant experience

• Basic understanding of Quality Control/Quality Assurance [desirable]
• Basic understanding of Health & Safety in the workplace [desirable]

Aptitude, competencies, skills, and abilities

• Excellent Numeracy and Literacy Skills
• Basic level of Word, Excel, PowerPoint
• Excellent verbal and written communication skills
• Exceptional attention to detail
• Ability to problem solve
• Ability to work on own initiative

Personal attributes and disposition

• Ability to build rapport with key stakeholders, both internally and externally
• Flexible
• Self-Motivated
• Ability to respond to rapidly changing priorities.